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January 4, 2022
facebook advertising

Facebook Advertising: 5 Trends for 2022

Facebook advertising is still the worldwide market leader as it has proven to be useful in some areas of business, among them customer service, collaboration, and […]
October 11, 2021
customer service

Customer Service Etiquette: 11 Top Tips

Customer service etiquette refers to training your support representatives to provide the level of service your customers deserve. By following these tips, your reps can establish […]
July 30, 2021
customer experience

5 Reasons Why Customer Experience is the Heartbeat of Every Business

Today, customer service and customer experience (CEx) have become very hot topics, and providing both can help businesses generate loyalty and revenue. Investing time and effort […]
May 18, 2021
customer service

6 Ways Customer Service Directly Affects Business Success

When developing a successful business, everything needs your attention. So why should you prioritize customer service? Because satisfied customers lead to more growth, sustainability, and money, […]