In today’s modern digital climate, the state of your online reputation can make or break your business. Every time your business is mentioned on an online […]
Today, customer service and customer experience (CEx) have become very hot topics, and providing both can help businesses generate loyalty and revenue. Investing time and effort […]
Today, online reputation has a real influence on success in almost every industry. And because the reviews left by your customers on major search sites are visible to everyone, they require […]
In today’s world, negative online reviews can break a business because consumers are judge, jury, and sometimes, executioner. And approximately 75% of businesses don’t respond to […]
Most consumers today find local business information online, and about 70% of them make decisions based on what online reviews say. This means that your business […]