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January 2, 2024

Reputation, Reviews, And You

When it comes to online presence, it’s safe to say that reputation is everything. Well, almost everything. Best to avoid sweeping generalities! Semantic quibbles aside, the […]
September 26, 2023

7 Tactics to Get Great Customer Reviews

Successful marketers know that word-of-mouth advertising beats all other methods for generating new business. When clients and prospects read the positive opinions of others, it influences […]
January 11, 2022
testimonials

5 Tips for Using Testimonials on Your Website

As a business owner, you know that earning the trust of your website visitors is a key to closing more sales.  And one of the most […]
September 28, 2021
reputation management

4 Reasons Why Reputation Management Is Crucial

In today’s modern digital climate, the state of your online reputation can make or break your business. Every time your business is mentioned on an online […]
July 30, 2021
customer experience

5 Reasons Why Customer Experience is the Heartbeat of Every Business

Today, customer service and customer experience (CEx) have become very hot topics, and providing both can help businesses generate loyalty and revenue. Investing time and effort […]
July 13, 2021
reviews

Negative Reviews and Positive Ones – Respond to Both!

Today, online reputation has a real influence on success in almost every industry. And because the reviews left by your customers on major search sites are visible to everyone, they require […]
June 22, 2021
online reviews

Use Online Reviews to Market Your Business

As a business owner, you know that online reviews are critical to the success of your business, so hopefully, you’re getting a lot of them. But […]
March 17, 2021
negative reviews

5 Things to Consider When Responding to Negative Reviews

In today’s world, negative online reviews can break a business because consumers are judge, jury, and sometimes, executioner. And approximately 75% of businesses don’t respond to […]
June 25, 2020
online reviews

How to Manage Online Reviews Effectively

Most consumers today find local business information online, and about 70% of them make decisions based on what online reviews say. This means that your business […]
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