online reviews

July 30, 2021
customer experience

5 Reasons Why Customer Experience is the Heartbeat of Every Business

Today, customer service and customer experience (CEx) have become very hot topics, and providing both can help businesses generate loyalty and revenue. Investing time and effort […]
July 13, 2021
reviews

Negative Reviews and Positive Ones – Respond to Both!

Today, online reputation has a real influence on success in almost every industry. And because the reviews left by your customers on major search sites are visible to everyone, they require […]
June 22, 2021
online reviews

Use Online Reviews to Market Your Business

As a business owner, you know that online reviews are critical to the success of your business, so hopefully, you’re getting a lot of them. But […]
March 17, 2021
negative reviews

5 Things to Consider When Responding to Negative Reviews

In today’s world, negative online reviews can break a business because consumers are judge, jury, and sometimes, executioner. And approximately 75% of businesses don’t respond to […]
June 25, 2020
online reviews

How to Manage Online Reviews Effectively

Most consumers today find local business information online, and about 70% of them make decisions based on what online reviews say. This means that your business […]
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